Shipping

We aim to make every Symmetrista delivery feel just as seamless and personal as our products.

We offer express shipping with tracking for all orders.

For customers in the United States and Australia, delivery typically takes 3–5 business days via reliable, door-to-door tracked service.

For the United Kingdom and European Union, delivery takes approximately 2–5 business days, though timing may vary slightly depending on your location and courier partner.

Returns

We truly hope you love your Symmetrista purchase. But if for any reason you're not completely satisfied, we accept returns within 30 days of delivery.

A return label is included inside your package – no need to print anything.

Returned items must be unworn, unwashed, and in original condition with all tags attached.

You may try items on to check fit and feel, but items showing visible signs of wear or damage may not be refunded.

Please complete and include the Return Form provided in your package.

The cost of return shipping is the buyer’s responsibility, unless the item is defective or incorrect.

If you received a faulty or incorrect item, please contact us at contact@symmetrista.com for assistance and a complimentary return label.

Refunds will be processed within 14 days after we receive and inspect your return, or once you provide proof that the goods have been shipped back – whichever comes first.

Return address:

Symmetric OÜ
Aasa tee 1
Loo, 74201
Estonia

Other

Symmetrista is not responsible for delays caused by the shipping carrier. During campaigns or peak periods, delivery may take longer.

We currently ship to: EU member countries, the US, Canada, Norway, the United Kingdom, Australia, and Switzerland.

Please note that customs duties may apply for deliveries outside the EU, and the buyer is responsible for covering any applicable costs.

The delivery cost is paid by the buyer and is clearly shown at checkout next to the selected shipping method.

For orders within Estonia, packages will be delivered to the nearest parcel shop.

Unfortunately, we do not offer exchanges through the online store. If you would like a different size, color, or style, please place a new order via www.symmetrista.com.

If a pricing error has occurred in our online shop and the listed price is significantly lower than market value, Symmetrista reserves the right to cancel the sale and request the return of goods.